Privacy Policy

DistanceEducationLearning.com ("we," "us," "our") is an educational counselling platform that helps students and working professionals find UGC-DEB approved online and distance UG/PG degree programs. This Privacy Policy explains how we collect, use, and protect your personal data, in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By using this website, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Who We Are

We are an independent counselling and information platform — not a university, degree-granting body, or admission authority. We do not issue degrees, mark sheets, or certificates.

2. Information We Collect

• Provided by you: Name, email, phone/WhatsApp number, educational qualification, city, and course preference shared via enquiry forms or with our counsellors.
• Collected automatically: IP address, browser/device type, pages visited, approximate location, and cookies.

We do not knowingly collect sensitive data such as financial credentials, biometric data, or health information.

3. How We Use Your Information

To respond to enquiries, provide counselling, share admission updates via call/SMS/WhatsApp/email, improve the website, and meet legal requirements. We do not use your data for automated decision-making.

4. Legal Basis

We process your data based on your consent, given when you submit a form or contact us. You may withdraw consent anytime by writing to us.

5. How We Share Your Information

We never sell your data. We may share it only:

• With university partners, solely to process your enquiry, and only with your consent
• With service providers (telephony, WhatsApp, email, CRM) under confidentiality obligations
• When legally required by a court or government authority
• As part of a business transfer, with equivalent privacy protections

We do not share data with advertisers or data brokers.

6. Cookies

We use cookies to remember preferences and understand site usage. They do not identify you personally. You can disable cookies in your browser, though some features may not work as intended.

7. Data Retention

We retain your data only as long as necessary for the purposes above, then securely delete or anonymise it.

8. Data Security

We use reasonable technical and organisational safeguards to protect your data, though no method of transmission is 100% secure.

9. Your Rights

You may access, correct, or request deletion of your data, withdraw consent, or opt out of communication at any time by contacting us.

10. Children's Privacy

Our services are meant for individuals 18+, or minors with parent/guardian involvement. We do not knowingly collect data from children without appropriate consent.

11. Third-Party Links

This website may link to official university sites or payment gateways. We are not responsible for their content or privacy practices.

12. Grievance Officer & Contact

For privacy concerns or requests, write to us at info@distanceeducationlearning.com. We aim to resolve valid grievances within 30 days.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes constitutes acceptance of the revised policy.